| | AIG Assist™ Travel Insurance ClaimsAIG Assist™ Global Travel Insurance is underwritten by American Home Assurance Company, Singapore, a member of American International Group, Inc. (AIG) To ensure prompt processing of your travel insurance claim, it is important that you submit a completed Travel Insurance Claim Form and the Original Policy / Certificate of Insurance together with the following applicable documents to:
American Home Assurance Company AIG Building, 22 Martin Road, Singapore 239058 Documents Needed For Travel Insurance Claims:Personal Accident - Death Certificate
- Medical Report
Medical Benefits and ServicesCancellation, Postponement and CurtailmentLosses and DelayDamage Baggage - Property Irregularity Report
- Receipts/Photographs of damaged baggage
Baggage Delay - Property Irregularity Report
- Air Ticket and acknowledgment receipt on baggage received
Baggage Loss - Property Irregularity Report/Police Report/Hotel Management Report
- Receipts of items lost/proof of purchase
Flight Delay - Delay report from airline
- Air Ticket and Boarding Pass
Personal Money - Police Report/Hotel management Report
Loss of Travel Document - Police Report
- Receipts of replacement Passport
- Hotel bills incurred for replacement of document
- Transportation bills
- Administration charges for obtaining replacement air ticket
- Police Report/Hotel management Report
Pet Care - Delayed report from airline
- Written confirmation from the kennel/cattery or pet hotel adivising the original pick-up date and the actual pick-up date
Personal Liability Do not admit liability or make any offer, promise or payment without our prior consent. Submit all correspondence/documents from third parties for our handling. Download Forms Guide to view Travel Insurance Claims Form
Travel Insurance Claims Form For more helpPlease contact us at 6419-1080 so that we may appoint adjuster to look into the matter if warranted. Others For assistance on Claims Service not listed above, please contact us at 6419-1892. AIG Assist™ Global Travel Insurance is underwritten by American Home Assurance Company, Singapore, a member of American International Group, Inc. (AIG) |