Travel Guard Travel Insurance Claims

This travel insurance is underwritten by Chartis Singapore Insurance Pte. Ltd. Servicing agent: Loh Leng Ngah
(

AIG travel insurance AIG Assist is now known as Chartis Travel Guard )
Activation is IMMEDIATE upon successful completion of online proposal form & payment process.
Travel insurance policy document shall be sent to Insured via email.

How to Claim
To ensure prompt processing of your claim, it is important that you submit a completed Claim Form with the copy of policy/certificate of insurance together with the applicable documents to:

Chartis Singapore Insurance Pte. Ltd.
CHARTIS Building
78 Shenton Way
#07-16
Singapore 079120

Documents Needed For Travel Insurance Claims:

Travel Claims Contact

Telephone: (65) 6419 3000 Fax: (65) 6835-7417
Claims Services Email: Click here

For more help
Please contact us at (65) 6419 3000 so that we may appoint an adjuster to look into the matter if warranted.

Others
For assistance on Claims Service not listed above, please contact us at (65) 6419 3000 or send an email to Claims.

Download Forms

Claim Form Travel Insurance Claims Form

This travel insurance is underwritten by Chartis Singapore Insurance Pte. Ltd. Servicing agent: Loh Leng Ngah
(

Important Notice: This is not a contract of insurance. The exact terms, conditions and exclusions of this travel insurance are specified in the policy contract. No insurance is in force until your application has been accepted.

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